Important Information for New Users
The first screen you will be taken to after you complete enrollment will display a summary of accounts for which we have been able to confirm that you are a primary or joint account owner.
During your first online session, you will see account balances and account activity. During any given session, you could see between 10 and 60 days of transactions for your accounts, depending on when your account statement cycled.
If you will use online banking to transfer funds or to make a loan payment, you must first preauthorize the transfer accounts. If you have already authorized your accounts for Infoline (telephone banking) transfers and loan payments, then they are already authorized for Online Banking. If you have not previously authorized your accounts, you can print the authorization form (Electronic Funds Transfer Authorization Form.pdf). Complete the form and mail it to us at P.O. Box 1077, Fond du Lac, WI 54936-1077 or fax it to us at (920) 924-2324. You can also visit any of our offices or contact our Customer Service staff at the number below to obtain the authorization form.
If you receive an error message when attempting to enroll online, please contact our Customer Support Center at (920) 922-9292 or 1-888-509-9292, Monday through Friday between 8:30 a.m. and 5:00 p.m.